Email Configuration

Email applications need to be configured so that they can receive mail and they also need to be configured so they can send mail. Because these are separate functions, you may need to use different servers or even different ISPs (internet service providers) for each function. The server used to receive mail is called a POP (Post Office Protocol) server. The server used to send mail is called an SMTP (Simple Mail Transfer Protocol) server.

FieldCo customers can use their FieldCo server as both their POP and SMTP server. To configure your email for FieldCo, you must specify six key pieces of information. These are: name, POP server, SMTP server, user id, email address, and password.

Some ISPs, like Bell Sympatico, require users to send mail through their own server, not FieldCo's. If that is the case for your ISP, simply enter your ISP's SMTP mail server information (server, username, and password) when configuring your outgoing mail information. Be sure to keep your FieldCo account information for your POP mail server or else you won't be able to get your FieldCo-hosted email.

This page describes how to configure your email application to send and receive mail. If you are looking for information on how to configure spam filerters, visit our spam filter configuration page.

Quick Start Information (for advanced users)

Our "incoming" server is a POP mail server. Our "outgoing" mail server is an SMTP server that requires authentication prior to sending. SSL is not currently supported for POP or SMTP.

Sample Email Configuration Information
Mail Client Setting Value
Name Joe Schmoe
POP (incoming) mail server pop.schmoe.com
SMTP (outgoing) mail server smtp.schmoe.com
User ID (a.k.a. username, login, etc) joe.schmoe
Email address joe@schmoe.com
Password j0e5chm03

Basic Instructions (for everyone else)

Instructions for setting up your account for use with popular mail clients are listed below. If you do not see your client, please let us know and it will be added. Meanwhile, try to follow the instructions of a client you know to be similar and you should be successful.

For most users, their user id is not the same as the first part of their email address (before the @). However if your user id happens to be the same, that is not a problem at all.

Microsoft Outlook Express

Open your mail settings screen and enter the corresponding values as shown below.

Outlook Express 6 Account

Outlook SMTP 1

click on settings...

Outlook SMTP 2

 

Microsoft Outlook

Open your mail settings screen and enter the corresponding values as shown below.

Outlook XP

Click on More Settings to configure your SMTP authentication settings to send mail.

Outlook SMTP 1

Click on settings...

Outlook SMTP 2

Eudora

Click on the Tools menu and choose Personalities. A dialog box will appear or the view on the left will change depending on how you have Eudora configured.

Right-click on Dominant and choose Properties. Make sure Generic Properties is the selected tab. About half way down you will see a box beside Authentication Allowed. Make sure it is checked.

Repeat this step for each personality you have.

Eudora SMTP

Netscape Communicator 4

From the Edit menu, choose Preferences, and edit your mail settings to match the following, as shown below.

Netscape SMTP 1

Netscape Communicator 7, Mozilla & Thunderbird

Open your mail settings screen and enter the corresponding values as shown below.

Netscape 7 Account

Netscape 7 Outgoing

Netscape 7 Server

Microsoft Entourage

Open your mail settings screen and enter the corresponding values as shown below.

Entourage

Next click on the button that says Click here for advanced sending options and complete the pane as shown below

Entourage SMTP Auth

Mac OS X Mail

Open your mail settings screen and enter the corresponding values as shown below.

Mail Account

Next, click on the Options button and complete the pane as shown below.

Mail SMTP Auth

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